Frequently asked questions

No. EV fires are extremely rare and usually caused by external failures such as battery damage. With supervised charging and proper equipment, the risk is minimal.

We carry out a complete assessment of the electrical infrastructure, size the charging points and present a detailed project adapted to residents’ demand.

Yes, when necessary, we provide the Technical Responsibility Annotation (ART) for legal and technical security of the installation.

No. Recarga provides continuous support and follow-up to ensure your station always works safely and efficiently.

After the technical visit and proposal approval, installation is usually completed in a few hours, depending on the complexity of the charging point.

We measure cables, check grounding and analyze the electrical infrastructure, ensuring the installation is safe and compliant with NBR 17019.

Yes, we follow every stage and provide continuous support to keep the system working properly and residents safe.

Yes, we implement an intelligent management system that monitors consumption per point, generates reports and facilitates cost sharing among residents.

No, as long as the installation follows technical standards and is done by professionals. The wallbox has protection devices, and Recarga ensures safety tests and continuous follow-up.

No. When installed correctly and with certified equipment, charging points are safe. Recarga follows all technical standards (NBR 17019) and performs operation tests to ensure total safety.